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作者简介：Jennifer Deal is a research scientist at the Center for Creative Leadership (CCL) in San Diego, California, where she manages CCL's World Leadership Survey and the Emerging Leaders research project. She holds a B.A. from Haverford College and a Ph.D. in industrial/organizational psychology from The Ohio State University.
The Center for Creative Leadership (CCL) is a nonprofit educational institution with international reach whose mission is to advance the understanding, practice, and development of leadership for the benefit of society worldwide. From its campuses in Greensboro, North Carolina; Colorado Springs, Colorado; San Diego, California; Brussels, Belgium; and Singapore, it conducts research, produces publications and assessment tools, and offers a variety of educational programs. The Financial Times has ranked CCL among the world's top 5 providers of executive education. For more information, visit CCL's Web site at www.ccl.org.

内容简介

Written in a highly accessible (and often witty) style, this groundbreaking book addresses a number of generational issues. Deal provides a de*ion of each issue, a summary of the relevant research results, a principle that can be applied to resolve (or at least mitigate) the issue, and practical advice for applying the principle in the workplace. Applying these principles will help everyone to work with, work for, attract, manage, retain, and develop leaders of all generations.

目　　录

Preface
Introduction Do Not Pass Go Without Reading This Chapter!
Principle 1 All Generations Have Similar Values; They Just Express Them Differently
Principle 2 Everyone Wants Respect; They Just Don’t Define It the Same Way
Principle 3 Trust Matters
Principle 4 People Want Leaders Who Are Credible and Trustworthy
Principle 5 Organizational Politics Is a Problem—No Matter How Old (or Young) You Are
Principle 6 No One Really Likes Change
Principle 7 Loyalty Depends on the Context, Not on the Generation
Principle 8 It’s as Easy to Retain a Young Person as an Older One—If You Do the Right Things
Principle 9 Everyone Wants to Learn—More Than Just About Anything Else
Principle 10 Almost Everyone Wants a Coach
Conclusion
Answers to a Few Questions

Preface Introduction Do Not Pass Go Without Reading This Chapter! Principle 1 All Generations Have Similar Values; They Just Express Them Differently Principle 2 Everyone Wants Respect; They Just Don’t Define It the Same Way Principle 3 Trust Matters Principle 4 People Want Leaders Who Are Credible and Trustworthy Principle 5 Organizational Politics Is a Problem—No Matter How Old (or Young) You Are Principle 6 No One Really Likes Change Principle 7 Loyalty Depends on the Context, Not on the Generation Principle 8 It’s as Easy to Retain a Young Person as an Older One—If You Do the Right Things Principle 9 Everyone Wants to Learn—More Than Just About Anything Else Principle 10 Almost Everyone Wants a Coach Conclusion Answers to a Few Questions Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F References and Suggested Reading Acknowledgments About the Author Index About the Center for Creative Leadership

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