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作者简介：
　　J. Jerry KAUFMAN is the founder of J. J. Kaufman Associates, Inc., a value management services company. He has more than thirty-five years' experience working in design engineering, value engineering, and corporate management in the industrial, electronic, processes, services, and aerospace markets. Mr. Kaufman is the author of four books, and has also contributed articles for Japanese, European, and U.S. publications on advanced value management concepts. Internationally recognized as a leader in his field, he is a past president of the Society of American Value Engineers (SAVE) and is the recipient of the Society's Lawrence D. Miles Award.

内容简介

Practical techniques to help any organization innovate and succeed
　　In this groundbreaking book, internationally acclaimed authors demonstrate that innovation can be mastered via systematic and replicable methods. Following careful instructions and guidelines, readers discover how to foster the ingenuity that resides within all organizations and how it can be most efficiently and effectively used to create value.
　　At the core of this book is the Function Analysis Systems Technique (FAST). FAST is a powerful mapping technique that graphically models projects, products, and processes in function terms and identifies function dependencies. It is an organized structure ideally suited to exploring complex issues. Readers start with basic concepts and then move on to more advanced concepts using FAST to help their organizations survive and prosper in today's global economy. Topics include:
　　Problem-solving techniques

Practical techniques to help any organization innovate and succeed 　　In this groundbreaking book, internationally acclaimed authors demonstrate that innovation can be mastered via systematic and replicable methods. Following careful instructions and guidelines, readers discover how to foster the ingenuity that resides within all organizations and how it can be most efficiently and effectively used to create value. 　　At the core of this book is the Function Analysis Systems Technique (FAST). FAST is a powerful mapping technique that graphically models projects, products, and processes in function terms and identifies function dependencies. It is an organized structure ideally suited to exploring complex issues. Readers start with basic concepts and then move on to more advanced concepts using FAST to help their organizations survive and prosper in today's global economy. Topics include: 　　Problem-solving techniques 　　Function analysis 　　Function Analysis Systems Technique (FAST) 　　Dimensioning the FAST model 　　Attributes and the FAST model 　　Enabling innovation 　　From competency to capability 　　Practical examples and case studies are provided throughout the book to assist the reader in applying the principles of FAST to their own organizations. 　　Stimulating Innovation in Products and Services is based on the authors' many years of experience advising clients in a variety of industries, including oil and gas, aerospace, health care, and man-ufacturing. Its practical focus assists all engineers, scientists, and managers who want to foster innovation within their organizations. Extensive use of case studies makes this an ideal coursebook for MBA students.

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目　　录

FOREWORD
PREFACE
ACKNOWLEDGMENTS
1.INTRODUCTION
　The Meaning of Function
　　Reading FAST
　　FAST Logic
　　Some Observations
　　What Have We Learned?
　Applying FAST to Hardware Products
　　Reading a FAST Model
　　Analyzing a FAST Model
　Some Unique Ways That a FAST Model Has Been Used
　How It All Began

FOREWORD PREFACE ACKNOWLEDGMENTS 1.INTRODUCTION 　The Meaning of Function 　　Reading FAST 　　FAST Logic 　　Some Observations 　　What Have We Learned? 　Applying FAST to Hardware Products 　　Reading a FAST Model 　　Analyzing a FAST Model 　Some Unique Ways That a FAST Model Has Been Used 　How It All Began 　Toward an Innovation Process 　Who Models Functions? 　　Why an Interdisciplinary Team? 　　Team Makeup 　Unlocking Practical Ingenuity 　　When Should We Use FAST? 　　Fundamental Questions 　　Distinguishing Between Problem and Opportunity 　Difference Between FAST Diagrams and FAST Models 　　Validating Function Models 　Outline of This Book 2.PROBLEM-SOLVING TECHNIQUES 　Verb–Noun Function Technique 　Fuzzy Problem Technique 　　Setting Up the Problem in the Fuzzy Problem Technique 　Hierarchical Technique 　Verb–Noun and Fuzzy Problem Techniques Within the Hierarchical Technique 　Closing Remarks 3.FUNCTION ANALYSIS 　Function Analysis Syntax 　　Active Verbs 　　Measurable Nouns 　　Using Two Words to Describe Functions 　Defining and Classifying Functions 　Types of Functions 　　Extrinsic Functions 　　Intrinsic Functions 　　Basic Functions 　　Secondary Functions 　　Practical Definitions 　Rules Governing Basic Functions 　Function Identification Example 　Random Function Determination 　　Levels of Abstraction 　　Function and Component Selection 　　Function Cost Matrix 　　Simplifying the Process 　Closing Remarks 4.FUNCTION ANALYSIS SYSTEM TECHNIQUE 　Process Overview 　　Some Misconceptions 　　“As Is” Versus “Should Be” Models 　Syntax Used to Create and Read a FAST Model 　…… 5.DIMENSIONING THE FAST MODEL 6.ATTRIBUTES AND THE FAST MODEL 7.ENABLING INNOVATION 8.FROM COMPETENCY TO CAPABILITY END NOTES REFERENCES APPENDIX: FREQUENTLY ASKED QUESTIONS INDEX

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