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源代码中国：新的全球IT外包中心Source Code China : The New Global Hub of IT (Information Technology) Outsourcing

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版次：1
页数：295
字数：
印刷时间：2007年10月01日
开本：16开
纸张：胶版纸
包装：精装
是否套装：否
国际标准书号ISBN：9780470106969

作者:Cyrill Eltschinger　著出版时间:2007年10月

内容简介

"The next five years will be [...] a period of opportunity for China to speed up the growth of software and information services outsourcing. China will continue to generate strong market demand for the global software industry." 　　-H.E. Bo Xi Lai 　　Minister, China Central Ministry of Commerce (MOFCOM) 　　Praise for Source Code China The New Global Hub of IT Outsourcing 　　"Cyrill Eltschinger's Source Code China examines the depths of?a remarkable?shift towards a value-added economy.? After reading this book, you'll?see once again how?China is positioning?itself for leadership in this growing area." 　　-William G. Parrett 　　Chief Executive Officer, Deloitte, May 2007 　　"In his book, Cyrill Eltschinger addresses?an important?perspective: China is not only 'the factory of the world,' it is?also becoming a major technology services hub. For all of us, it is a fascinating experience to participate in this impressive evolution." 　　-Josef M. Mueller 　　Chairman & CEO, Nestle (China) Ltd 　　"Source Code China provides an insightful touch with the reality of how China is reshaping the global market for offshore IT services." 　　-Prof. Dr. Dr. Klaus Wucherer 　　Executive Vice President, SIEMENS 　　"This is a must-read to understand IT outsourcing in China and its impact on the rest of the world." 　　-Dr. Andrew Lai VP/GM, Global Delivery China Center, Hewlett-Packard Company; International Economic Advisor to City Mayor of Chongqing, China; IT Strategy Advisor, City Mayor of Chengdu, China 　　"In his book Source Code China, Mr. Eltschinger provides compelling reasons why any company can benefit from IT outsourcing to China, a country that is rapidly becoming the destination of choice for most enterprises." 　　-Charles Pau Director, Globalization Architecture and Technology, IBM 　　"This book demonstrates China's credentials as the new hub of offshore IT services." 　　-Steve Little Senior Vice President and Chief Information Officer, D.S.I., Schneider Electric 　　"Organizations not sourcing IT services from China are literally missing the boat. Mr. Eltschinger's book takes readers on an intellectual journey explaining how and why China is becoming the premier offshore destination for businesses all over the world. This is a must read for any business executive and I highly recommend you knock this one off your reading list immediately." 　　-David Etzler 　　Chief Executive Officer, OutsourceWorld 　　If you are not in China, you are really not in the game 作者简介： 　　Cyrill Eltschinger is CEO of I.T. UNITED, a strategic outsourcing firm that specializes in tailor-made technology solutions and staff augmentation IT services. The company today is one of the most trusted China-based outsourcing services providers, delivering cost-effective IT solutions to clients inside and outside China. He currently serves as Chairman of SwissCham China (Swiss Chinese Chamber of Commerce), is an industry subject expert for the Gerson Lehrman Group Technology Council, and is an advisor to several China government agencies. He is an avid aviator and was the first foreigner to be awarded a private pilot's license in China since 1949.

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目　　录

Preface
Chapter 1 Outsourcing: The Most Important Management Trend Of The Last 75 Years
　Outsourcing As A Business Force
　Made In China
　Setting The Stage
Chapter 2 Battle Of The Titans: The Global Outsourcing Landscape
　North America
　Europe
　South America
　Africa And The Middle East
　Asia-Pacific
　BRIC Nations
Chapter 3 China: Your Essential Shore
　Big Numbers From A Big Country

Preface Chapter 1 Outsourcing: The Most Important Management Trend Of The Last 75 Years 　Outsourcing As A Business Force 　Made In China 　Setting The Stage Chapter 2 Battle Of The Titans: The Global Outsourcing Landscape 　North America 　Europe 　South America 　Africa And The Middle East 　Asia-Pacific 　BRIC Nations Chapter 3 China: Your Essential Shore 　Big Numbers From A Big Country 　Government And Politics 　Planes, Trains, And Automobiles 　Educating The Masses 　Your Essential Shore 　The Early Years 　Made In China 　From Pagers To Market Supremacy 　The Internet Arrives 　Not Yet A Green Light 　India Outsources To China 　Risks And Concerns Chapter 4 Strategies That Work 　What Works? What Is The Right Shore? What Is The Right Model? 　Captive Versus Partner 　Build-Operate-Transfer 　Dual-Shore Delivery 　Going Captive And Avoiding The Expat Trap Chapter 5 Ten Lessons Learned 　1.What Works Elsewhere Does Not Necessarily Work In China 　2.Develop A Vision Of The Future Beyond The Next Shareholder Meeting 　3.Establish The Right Partnerships From The Beginning 　4.Do Your Homework 　5.Commit For The Long Haul 　6.Prepare Yourself for an Unprecedented Speed Of Change 　7.Choose An Outsourcing Home City Based On 　8.People, People, People 　9.Never Give Up 　10.It Is All About Face Chapter 6 Winning The Talent War 　English Makes The World Go Round 　Recruiting Staff 　Salaries On The Rise 　Chinese Work Ethics 　Retaining Staff: Employee Retention And Loyalty Programs Chapter 7 China's Outsourcing Cities 　Beijing 　Shanghai 　Dalian 　Chengdu 　Xi'an 　Jinan 　Hangzhou 　Guangzhou 　Nanjing 　Shenzhen Chapter 8 IT Outsourcing, Business Process Outsourcing, And Knowledge Process Outsourcing In China 　Scope Of Outsourcing 　Global Outsourcing Options For Customers 　Advantages Of Outsourcing To China 　Disadvantages To Outsourcing To China 　Selection Of Vendor Partners 　Due Diligence of the Capabilities Of Vendors 　Importance Of Business Process Standards 　Importance Of Standards In BPO 　Application Of Standards To Different Process Types 　Process Selection For Outsourcing Chapter 9 China's Legal Framework 　Market Entry And Establishing A Business In China 　Intellectual Property Rights Protection 　Employment Issues 　Government Policy 　Currency And Taxation 　Dispute Resolution And Litigation Chapter 10 China 2020 　Pillar Of The Economy: Focus On The High-Tech Sector 　Growth Of The Services Sector 　Satisfying A Fast Growing Global IT And Business Processes Services Demand 　Overseas Promotions Leap Forward 　Stable China Market Economic Prospects 　Rise Of Globalization: In The Front Row 　China 2020: Wild Cards Appendix A Exclusive Survey of Selected Cities in Cooperation with MOFCOM Appendix B Case Studies Appendix C Contact Information For Major Government Offices, Outsourcing Centers, And Online Resources Index

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