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导游英语（第二版）

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版次：2
页数：
字数：
印刷时间：2013年05月01日
开本：16开
纸张：胶版纸
包装：平装
是否套装：否
国际标准书号ISBN：9787307104730

作者:程丛喜　主编出版社:武汉大学出版社出版时间:2013年05月

内容简介

　　《导游英语(附光盘第2版全国高职高专旅游管理专业系列规划教材)》分为三大部分：第一部分内容涉及导游迎接外国客人、带领客人吃住行游购娱、欢送客人等方面的工作程序和相关语言点。
第二部分内容涉及和实际导游工作密切相关的海外游客感兴趣的旅游专题。第三部分内容涉及领队带领出境游客在海外旅游的工作程序和相关语言点。《导游英语(附光盘第2版全国高职高专旅游管理专业系列规划教材)》既有利于导游更好地服务外国友人，使其感受中华灿烂文化；也有助于领队更好地带领国人踏出国门，拓宽视野。

目　　录

PART Ⅰ ENGLISH FOR INBOUND TOUR GUIDES
Unit 1 Meeting the Tourists
Section 1 Situational Conversations
Conversation 1 Meeting the New Arrivals atthe Airport
Conversation 2 Going through the CustomsFormalities
Conversation 3 On the Way to theHotel
Section 2 Text A WelcomeSpeech
Unit 2 Accommodation
Section 1 Situational Conversations
Conversation 1 Checking in
Conversation 2 Handling Complaint aboutthe Housekeeping Service
Conversation 3 Checking out
Section 2 Text Lily Hotel
Unit 3 Dining

PART Ⅰ  ENGLISH FOR INBOUND  TOUR  GUIDES 
  Unit 1  Meeting the Tourists 
    Section 1  Situational Conversations 
    Conversation 1  Meeting the New Arrivals at
the Airport 
    Conversation 2  Going through the Customs
Formalities 
    Conversation 3  On the Way to the
Hotel 
    Section 2  Text  A Welcome
Speech 
  Unit 2  Accommodation 
    Section 1  Situational Conversations 
    Conversation 1  Checking in 
    Conversation 2  Handling Complaint about
the Housekeeping Service 
    Conversation 3  Checking out 
    Section 2  Text  Lily Hotel 
  Unit 3  Dining 
    Section 1  Situational Conversations 
    Conversation 1  Seating the Guests 
    Conversation 2  At the Chinese
Restaurant 
    Conversation 3  At the Western
Restaurant 
    Section 2  Text  Beijing Roast
Duck 
  Unit 4  Transportation 
    Section 1  Situational Conversations 
    Conversation 1  Asking the Way 
    Conversation 2  Booking Tickets 
    Conversation 3  Leading a Tour Group to
Take the Train 
    Section 2  Text  Public Transportation
of Beijing 
  Unit 5  Sightseeing 
    Section 1  Situational Conversations 
    Conversation 1  Conducting a Sightseeing
Tour in Hangzhou 
    Conversation 2  Taking a Natural Scenery
Tour in China 
    Conversation 3  Visiting the Jade Buddha
Temple 
    Section 2  Text  The Yangtze Three
Gorges 
  Unit 6  Shopping 
    Section 1  Situational Conversations 
    Conversation 1  At the Arts and Craft
Store 
    Conversation 2  At the Department
Store 
    Conversation 3  At the Souvenir
Department 
    Section 2  Text  Shanghai Carpet
Factory 
  Unit 7  Entertainment 
    Section 1  Situational Conversations 
    Conversation 1  Talking about the
Recreation and Fitness Center 
    Conversation 2  Booking Tickets for Peking
Opera 
    Conversation 3  Making Appointment 
    Section 2  Text  Peking Opera 
  Unit 8  Farewell 
    Section 1  Situational Conversations 
    Conversation 1  Bidding Farewell to the
Tourist 
    Conversation 2  Checking in at the
Airport 
    Conversation 3  Seeing the Tourist
off 
    Section 2  Text  A Farewell
Speech 
PART Ⅱ  TOPICS FOR FOREIGN TOURISTS 
  Unit 9  Introduction to China 
  Unit 10  History of China 
  Unit 11  Population and Nationalities of China 
  Unit 12  Political System of China 
  Unit 13  The Present Status of Education and Public
Health in China 
  Unit 14  Economic Reform and Opening to the Outside
World 
  Unit 15  Traditional Chinese Medicine 
  Unit 16  Wushu and Taijiquan 
  Unit 17  Religions of China 
  Unit 18  Local Products 
PART  Ⅲ  ENGLISH FOR  OUTBOUND  TOUR
LEADERS 
  Unit 19  At the Airport 
    Section 1  Situational Conversations 
    Conversation 1  At the Information
Desk 
    Conversation 2  At the Check-in
Counter 
    Conversation 3  Going through the Security
Check 
    Conversation 4  At the Transfer Desk 
    Conversation 5  Flight is Delayed 
    Conversation 6  Luggage Claim 
    Conversation 7  Handling the Immigration
Procedures 
    Conversation 8  Handling the Emigration
Procedures 
    Section 2  Text  The Duty of a Tour
Leader 
  Unit 20  On the Plane 
    Section 1  Situational Conversations 
    Conversation 1  Asking for Drinks 
    Conversation 2  Meals on Board 
    Conversation 3  Airsickness 
    Conversation 4  Feeling a Little Cold 
    Conversation 5  Asking for Entry Cards and
Customs 
    Declarations 
    Conversation 6  Inquiry 
    Section 2  Text  Air Travel Tips to
Make Your Flight Easier 
  Unit 21  At the Hotel 
    Section 1  Situational Conversations 
    Conversation 1   Checking in 
    Conversation 2  Room Service 
    Conversation 3  Wake-up Call Service 
    Conversation 4  Laundry Service 
    Conversation 5  Checking out 
    Conversation 6  Reservation 
    Section 2  Text  Classifications of
Hotels 
  Unit 22  At the Restaurant and Bar 
    Section 1  Situational Conversations 
    Conversation 1   Arranging the Tour
Group to Have a Meal 
    Conversation 2  Ordering Dinner 
    Conversation 3  Bill Payment 
    Conversation 4  At the Bar 
    Section 2  Text  Western Table
Etiquettes 
  Unit 23  Shopping 
    Section 1  Situational Conversations 
    Conversation 1  Buying Cosmetics 
    Conversation 2  Buying Watches 
    Conversation 3  Buying Some Fish Oil and
Sheep Oil Skin Care Items 
    Conversation 4  Buying Fruits 
    Conversation 5  Returning Goods for a
Refund 
    Conversation 6  In the Duty Free Shop 
    Conversation 7  Inquiring about a Tax
Refund 
    Section 2  Text  Hong Kong--the
ShoppingParadise 
  Unit 24  Transportation 
    Section 1  Situational Conversations 
    Conversation 1  Taking a Taxi 
    Conversation 2  Taking a Bus 
    Conversation 3  Taking the Subway 
    Section 2  Text  London's 5
Airports 
  Unit 25  Sightseeing and Entertainment 
    Section 1  Situational Conversations 
    Conversation 1  Buying Admission
Tickets 
    Conversation 2  Watching a
Performance 
    Conversation 3  Taking a Group
Picture 
    ConversatiOn 4  Enjoying the Recreational
Center 
    Section 2  Text  The Floating City
without Auto 
  Unit 26  Safety abroad 
    Section 1  Situational Conversations 
    Conversation 1  Reporting to the
Police 
    Conversation 2  About Security in the
Hotel 
    Conversation 3  The Passport Loss of a
Tourist 
    Section 2  Text  Safety Tips in
Rome

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