内容简介
Great decisions depend on judgment calls, but in a complicatedand fast-changing situation (like a modern business), no oneleader's knowledge and perspective is sufficient to make themwisely. Some decision-makers have found ways to tap the collectivejudgment of their people - and leaders of other groups can profitfrom them. What's the story behind great decisions? Isdecision-making the responsibility of one leader or should it reston the shoulders of the collective team? In "Judgment Calls",authors Tom Davenport and Brooke Manville share twelve stories oforganizations that have successfully tapped the diverseperspectives and deep knowledge of their people to build anorganizational decision-making capability - a competence they saycan make the difference between success and failure. We know greatdecisions depend on judgment calls; and in today's fast-movingworld, there's more pressure than ever to make quicker decisions tokeep the organization moving at the speed of business. But theknowledge of one person or one leader isn't always sufficient. Sohow can you set up a model that taps the collective judgment of agroup so that the right decisions are made, and the companyprofits? Through the stories in Judgment Calls, the authors -seasoned management thinkers and advisors - make the case for thewisdom of organizations and provide guidance for making better useof it. Each chapter is an engaging tale of one dilemma and how itwas solved, which brings into high relief one key to collectivejudgment. Individually the stories inspire and instruct; togetherthey add up to a model for building an organizational capacity.You've read "The Wisdom of Crowds". Now read "Judgment Calls". You,and your organization, will benefit