内容简介
There are three kinds of employees: Some are Saints; they’re always accountable. Some are Sinners; they’re never accountable. But most are Save-ables; sometimes they make good choices, sometimes they don’t. What makes the diff erence? Leadership without Excuses has the answers.
Jeff Grimshaw and Gregg Baron help you put an end to the Save-ables’ poor choices and excuse-making—and convert them into Saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality.