内容简介
There's no way around it. Your success is at risk if you can'tcommunicate effectively. If you want to make a difference in yourorganization, you must develop a communication playbook ofstrategic responses to challenging situations so the people aroundyou thrive. The good news is that you can learn how to become amaster communicator. All you need is desire and this eminentlypractical guide. In "Mastering Communication at Work," leadershipcommunication experts Ethan F. Becker and Jon Wortmann describeeasy-to-implement techniques for communicating in ways that empowerteams, serve clients, and develop stronger relationships. You'lllearn the secrets to making trust-building an innate part of yourlife--and use your new talent to reduce your stress and improveyour organization on every level. "Mastering Communication at Work"will instantly get you on track with Clear, actionable advice youcan put to use right away De*ions of the communicationtendencies everyone needs to be able to identify and execute Simpledrills to practice during your next meeting, one-on-oneconversation-- or even sitting at your desk Case studies, successstories, and original research proving the impact of the authors'techniques and formats When you master the wisdom inside, effectiveand motivational communication becomes, in the authors' words, "asnatural as breathing." Use "Mastering Communication at Work" asyour coach and you'll see immediate results in yourself, yourpeople, and your organization.