关系优势:战略影响与销售成功的关键The Relationship Edge: The Key to Strategic Influence and Selling Success

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  • 版 次:1
  • 页 数:241
  • 字 数:
  • 印刷时间:2004年12月01日
  • 开 本:
  • 纸 张:胶版纸
  • 包 装:平装
  • 是否套装:否
  • 国际标准书号ISBN:9780470068335
作者:Jerry Acuff 等著出版社:Oversea Publishing House出版时间:2004年12月 
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作者简介:
  JERRY ACUFF is President of Delta Point-The Sales Agency, a Scottsdale, Arizona–based consultancy that helps market-leading companies find new and innovative ways to market products. A graduate of the Virginia Military Institute, he has also served as Executive in Residence at the Amos Tuck School of Business at Dartmouth College.  
内容简介
The Relationship Edge shows you exactly how to build valuable business relationships with people you don't naturally connect with. It presents a straightforward, three-step process that is easy to apply to your work and business. Jerry Acuff provides real-world principles for developing strong and lasting personal relationships with the key people in your business life, helping you become more effective and persuasive while maintaining meaningful, truthful dialogues with those around you. Acuff shows how the more truthful and direct you are with customers and colleagues, the more truthful they'll be with you-and the more likely you are to find meaningful solutions to the business challenges you share.
  This revised edition includes new information on building and leveraging healthy business relationships, especially how to maintain them over the long term. With real case studies and step-by-step guidance, The Relationship Edge offers the tools and advice you need to develop strong, rewarding relationships with customers, coworkers, and managers. With practical, concrete information on the mechanics of interpersonal relationships in the business world, you'll be well on your way to doing business better and more productively.
目  录
Foreword
Acknowledgments
Chapter 1: Climbing the Relationship Pyramid
Building Relationships Is a Skill
 Payback Time in Memphis
 Relationships Can Trump Price
 Four Fundamental Selling Truths
 Meaningful Dialogue Comes with Trust
 Climbing the Relationship Pyramid
 You Need Knowledge, Integrity, Actions
 Key Points about the Pyramid
Chapter 2: What Strong Relationships Require
 Three Steps to Building a Positive Relationship
 Make Self-Fulfilling Prophecies Positive

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