内容简介
The Pfeiffer Book of Successful Interpersonal Communication Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Interpersonal Communication Tools
Provides articles that offer quick, solid, and insightful grounding in a classic theme of communication-skills training
Contains complete, ready-made training exercises designed to meet a variety of needs for different audiences
Offers inventories that include questionnaires and instruments that help trainees understand their own communication habits, measure the health of actual relationships, and shed light on communication practices within the organization.
Provides articles that offer quick, solid, and insightful grounding in a classic theme of communication-skills training
Contains complete, ready-made training exercises designed to meet a variety of needs for different audiences
Offers inventories that include questionnaires and instruments that help trainees understand their own communication habits, measure the health of actual relationships, and shed light on communication practices within the organization.