内容简介
The missing link to determining a company's real value Mostpeople at the M A table know how to carry out financial andlegal due diligence. Only the accomplished investors come preparedwith an in-depth understanding of the complete due diligenceprocess. Operations Due Diligence is a game-changing guide forinvestors who need a fully accurate determination on thesustainability of a business. Written by a hands-on operationsexecutive who has successfully implemented process improvementprograms at large and small businesses, this practical guidebooksets itself apart by providing a step-by-step strategy foranalyzing the toughest area of a business to assess: itsoperations. Unlike financial and legal due diligence, there were noprinciples such as law and accounting to guide operations duediligence--until now. This turnkey approach, based on a pragmaticseries of almost 400 questions, helps you accurately assess theinfrastructures of a business's customer satisfaction, production,information management, sales and marketing, organization, andpersonnel, as well as its finances and legal operations. Formanagers and business owners looking to improve the sustainabilityof their business, this guided inquiry serves as a thoroughoperations checklist to next-level performance. Whether you are aninvestor trying to capture a new opportunity with minimal risk oran executive struggling to improve your business, Operations DueDiligence gives you a distinct advantage by: Going a step furtherthan most books and illustrating how to analyze your discoveriesUsing historic examples to make the lessons both understandable andmemorable Clearly explaining how and why each sector is animportant indicator of the long-term sustainability of a businessConveniently locating infrastructure summary questions at the endof chapters for quick reference Providing a document checklist sonothing gets overlooked at the negotiating table The highest-valuedcompanies and their investors know that producing the best productsand services isn't enough. Survival depends on continuallyimproving infrastructure through Operations Due Diligence.