Advanced Facilitation Strategies: Tools & Techniques To Master Difficult Situations设施高级战略:应对艰难局面的工具与技能

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  • 版 次:1
  • 页 数:248
  • 字 数:
  • 印刷时间:2005年08月01日
  • 开 本:16开
  • 纸 张:胶版纸
  • 包 装:平装
  • 是否套装:否
  • 国际标准书号ISBN:9780787977306
作者:Ingrid Bens 著出版时间:2005年08月 
内容简介
From Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors.
Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to Become better at diagnosing facilitation assignments and creating effective process designs roaden their repertoire of tools to make impromptu design changes whenever they are needed Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.
作者简介
Ingrid Bens is a consultant, speaker, and trainer who specializes in facilitation skills, team building, conflict management, employee participation, and organizational change. She is a partner in the consulting firm Participative Dynamics.
目  录
Introduction
1 Advanced Strategies Overview
Your Personal Philosophy of Facilitation
The Three Levels of Competence
Where Are You Now?—Self-Assessment
The Power of Your Presence
Personal Projection Assessment
What is OD?
Working as a Consultant
Two Forms of Consulting
Expanding Your Power Base
Gaining the Authority to Facilitate
Losing the Facilitator Role
Maintaining and Regaining the Role

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