Designing Matrix Organizations That Actually Work: How IBM， Procter & Gamble， And Others Design For Success矩阵组织运转设计：如何像IBM与宝洁公司那样成功运作pdf/txt下载_在线阅读全文

Designing Matrix Organizations That Actually Work: How IBM， Procter & Gamble， And Others Design For Success矩阵组织运转设计：如何像IBM与宝洁公司那样成功运作

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版次：1
页数：255
字数：
印刷时间：2008年11月01日
开本：大32开
纸张：胶版纸
包装：精装
是否套装：否
国际标准书号ISBN：9780470316313

作者:Jay R. Galbraith　著出版时间:2008年11月

内容简介

Organization structures do not fail, says Jay Galbraith, but management fails at implementing them correctly. This is why, he explains, the idea that the matrix does not work still exists today, even among people who should know better. But the matrix has become a necessary form of organization in today's business environment. Companies now know that if they have multiple product lines, do business in multiple countries, and serve many customer segments through a variety of channels, there is no way they can avoid some kind of a matrix structure—and the question most are asking is "How do we learn how to operate the matrix effectively?" In Designing Matrix Organizations That Actually Work, Galbraith answers this and other questions as he shows how to make a matrix work effectively. 　　Drawing on his forty years of experience in studying and consulting with matrix organizations, Galbraith first defines what they are, tells why they are chosen, and explains why there have been failures. He provides for a complete design of the matrix organization using his Star Model, a tested framework that aligns changes in structure, processes, rewards, and people practices. The Star Model consists of policies that leaders can control and that can affect employee behavior. It shows that managers can influence performance and culture—but only by acting through the design policies that affect behavior. In order to make a matrix work, the author reveals, good relations between departments are needed, planning processes are necessary to get aligned goals, the aligned goals must go into the reward system, and people who are matrix savvy must be selected and developed. Using examples from IBM, Nokia, Procter & Gamble, and other successful corporations, he clearly illustrates the planning processes, reward systems, and human resources practices of successful implementers of the matrix.

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目　　录

Preface
Introduction: Matrix Organizations: What Are They?
Where Did They Come From?
What Is a Matrix?
What Are the Origins of the Matrix?
What Happened?
The Star Model
Implications of the Star Model
Part One: Simple Matrix Orqanizations
1. Simple Matrix Structures
Two-Dimensional Structures
　　Pharmaceutical R&D Lab Example
　　Summary
　2. The Two-Hat Model

Preface Introduction: Matrix Organizations: What Are They? Where Did They Come From? What Is a Matrix? What Are the Origins of the Matrix? What Happened? The Star Model Implications of the Star Model Part One: Simple Matrix Orqanizations 1. Simple Matrix Structures Two-Dimensional Structures 　　Pharmaceutical R&D Lab Example 　　Summary 　2. The Two-Hat Model What Is the Two-Hat Model? Examples of Two-Hat Structures Summary 　3.The Baton Pass Model 　　The Consumer Goods Model 　　The Pharmaceutical Model 　　Summary 　4.The Matrix Within a Matrix 　　Design Challenges of the Matrix Within a Matrix 　　Matrix Within a Matrix at the Corpora feLeVel 　　Mars Pet Food Example 　　Summary 　5. Balancing Power and Defining Roles 　　Designing Power Bases 　　Roles and Responsibilities 　　Summary Part Two: Complex Matrix Structures 　6. The Three-Dimensional Matrix 　 International Strategy 　　The Geography-Dominant Matrix 　　The Balanced Matrix 　　The Business-Dominant Matrix 　　Differentiated Structures 　　Other Three-Dimensional Models 　　Summary 　7. More Complex Matrix Structures 　　Global Account Teams 　　The Front-Back Hybrid Model 　　Summary 　8. The IBM Structure 　　The IBM Front-Back Hybrid 　　More Complexity? 　　Summary Part Three: Completinq the Star Model 　9. Communication in the Matrix 　　 Informal Communication 　　 Formal Communication 　　 Summary 　10. Planning and Coordination Processes 　　 Goal Alignment, Dispute Resolution, and　Coordination Mechanisms 　　 Summary …… References About the Author Index

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