内容简介
The authors of the national bestseller THE POWER OF NICE onceagain tackle conventional wisdom with a provocative andcounterintuitive book about the importance of sweating the smallstuff in our lives and in our careers.
Our smallest actions and gestures often have outsized impact onour biggest goals, say Linda Kaplan Thaler and Robin Koval. Did youdouble-check that presentation one last time, or hold the elevatorfor a stranger? Going that extra inch – whether with a client,customer, family member, or friend – speaks volumes to others aboutour talent, personality, and motivations. After all, if we can’ttake care of the small details, how can we be counted on to deliverwhen it really matters?
Our smallest actions and gestures often have outsized impact onour biggest goals, say Linda Kaplan Thaler and Robin Koval. Did youdouble-check that presentation one last time, or hold the elevatorfor a stranger? Going that extra inch – whether with a client,customer, family member, or friend – speaks volumes to others aboutour talent, personality, and motivations. After all, if we can’ttake care of the small details, how can we be counted on to deliverwhen it really matters?