商业写作 Business writing / Baden Eunson.

The ability co wirtee well in professional situations is a much sought after and all too rare skill Business Wring takes a hands-on approach to help you excel in writing a ragne of hard-copy and elcecuonic documens.

Preface
Introduction
1 Letters1-what they are and how to write them
2 Letters2-giving good news and bad news
3 Letters3-presuading
4 Memos
5 Reports
6 Online writing-emails and wbsutes
Comclusion
Appendix
Notes
Glossary
Index