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内容简介

　　An organizational transformation has taken place, in which thesource for every organization's return on financial spending isshifting from tangible assets, like equipment, to intangibleassets, like information and its people. But transforming anorganization is much like having heart surgery while running amarathon without a finish line.
　　Written by Gary Cokins, one of the most well-known gurus ofperformance management, Performance Management: IntegratingStrategy Execution, Methodologies, Risk, and Analytics is yourfinish line!
　　Beginning with a tongue-in-cheek de*ion of how not to pursuea performance management culture, this big-picture book clarifieswhat performance management really is, what it does, how it enablesbetter decisions and how to make it work. Revealing the relevantaspects of performance management, it discusses why integration ofmultiple management methodologies and behavioral change managementare crucial to overcome managers and employees' natural resistanceto change.
　　In Performance Management: Integrating Strategy Execution,Methodologies, Risk, and Analytics, you will discover:

An organizational transformation has taken place, in which the
source for every organization's return on financial spending is
shifting from tangible assets, like equipment, to intangible
assets, like information and its people. But transforming an
organization is much like having heart surgery while running a
marathon without a finish line. 
　　Written by Gary Cokins, one of the most well-known gurus of
performance management, Performance Management: Integrating
Strategy Execution, Methodologies, Risk, and Analytics is your
finish line! 
　　Beginning with a tongue-in-cheek de*ion of how not to pursue
a performance management culture, this big-picture book clarifies
what performance management really is, what it does, how it enables
better decisions and how to make it work. Revealing the relevant
aspects of performance management, it discusses why integration of
multiple management methodologies and behavioral change management
are crucial to overcome managers and employees' natural resistance
to change. 
　　In Performance Management: Integrating Strategy Execution,
Methodologies, Risk, and Analytics, you will discover: 
　　How to successfully implement and integrate the various
methodologies of performance management 
　　How methodologies like forecasting demand, measuring performance,
measuring segmented profits and costs, and planning for resource
levels can themselves be integrated 
　　Why analytics of all flavors, and especially predictive
analytics, improves decision making 
　　The importance of behavioral and change management issues 
　　The difference between business intelligence and performance
management 
　　How to measure and manage customer profitability and future
value 
　　How governance and social responsibilities for people and the
environment can be addressed using the same performance management
methodologies used to improve an individual enterprise's economic
performance 
　　The role risk management plays in performance management 
　　What a future vision of enterprise risk-based performance
management may include 
　　Part of the Wiley and SAS Business Series, Performance Management
is an invaluable resource providing guidance, wisdom, and support
to all industry leaders and managers. A compilation of the author's
media articles and blogs, it is an in-sightful reflection of his
gift for demystifying the complicated. Engaging and intuitive, it
explores what it will take for you—and every CEO, CFO, vice
president, and manager—to successfully implement the full vision of
the performance management framework within your organization.

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作者简介

　　Gary Cokins is Global Product Marketing Manager for Performance Management at SAS, the world's leader in business analytics, data management and performance management software. An internationally recognized expert, speaker, and author on advanced cost management and performance improvement systems, he works closely with SAS customers, partners, industry analysts, and internal stakeholders to ensure that SAS continues to deliver high-value solutions to the market that meet the needs of customers worldwide.

媒体评论

　　"A highly accessible collection of essays on contemporarythinking in performance management. Readers will get excellentoverviews on the Balanced Scorecard, strategy maps, incentives,management accounting, activity-based costing, customer lifetimevalue, and sustainable shareholder value creation."
　　--Robert S. Kaplan, Harvard Business School; coauthor of TheBalanced Scorecard: Translating Strategy into Action, The ExecutionPremium, and many other books
　　"Gary Cokins demonstrates in this book that performancemanagement is not a mysterious black art, but a structured,process-oriented discipline. If you want your performancemanagement system to be a smoothly running analytical machine, readand apply the ideas in this book—it's all you need."
　　--Thomas H. Davenport, President's Distinguished Professor ofInformation Technology and Management, Babson College; coauthor ofCompeting on Analytics: The New Science of Winning

"A highly accessible collection of essays on contemporary
thinking in performance management. Readers will get excellent
overviews on the Balanced Scorecard, strategy maps, incentives,
management accounting, activity-based costing, customer lifetime
value, and sustainable shareholder value creation." 
　　--Robert S. Kaplan, Harvard Business School; coauthor of The
Balanced Scorecard: Translating Strategy into Action, The Execution
Premium, and many other books 
　　"Gary Cokins demonstrates in this book that performance
management is not a mysterious black art, but a structured,
process-oriented discipline. If you want your performance
management system to be a smoothly running analytical machine, read
and apply the ideas in this book—it's all you need." 
　　--Thomas H. Davenport, President's Distinguished Professor of
Information Technology and Management, Babson College; coauthor of
Competing on Analytics: The New Science of Winning 
　　"Drawing on a deep reservoir of knowledge and experience gained
from hundreds of customer engagements around the world, Gary Cokins
offers an authoritative examination of the major dimensions of
performance management. Cokins not only paints a rich and textured
view of the major principles and concepts driving performance
management implementations, he offers a nuanced look at the
important subtleties that can spell the difference between success
and failure. This is an informative and enjoyable text to
read!" 
　　--Wayne Eckerson, Director of Research, The Data Warehouse
Institute (TDWI); author of Performance Dashboards: Measuring,
Monitoring, and Managing Your Business

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