目 录
Table of Contents
INTRODUCTION
PART ONE
LISTENING & SPEAKING
UNIT ONE:LOCATING PEOPLE
UNIT TWO:PEOPLE AT WORK
UNIT THREE:DEALING WITH NUMBERS
UNIT FOUR:TAKING AND GIVING MESSAGES
UNIT FIVE:RECEIVING VISITORS
PART TWO WRITING
UNIT SIX:FORMS,ENVELOPES AND LETTERS
UNIT SEVEN:REQUESTS
UNIT EIGHT:QUOTATIONS AND ORDERS
UNIT NINE:RESUMES AND LETTERS OF APPLICATION
UNIT TEN:INTER-OFFICE MEMOS
PART THREE READING
UNIT ELEVEN:READING SKILLS
UNIT TWELVE:PERSONAL QUALITIES
UNIT THIRTEEN:OFFICE DUTIES
UNIT FOURTEEN:OFFICE EQUIPMENT
UNIT FIFTEEN:WORKING WITH COMPUTERS
MINI-WORKBOOK
GRAMMAR OVERVIEW