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In October 1985, at age
27, Danny Meyer, with a good idea and scant experience, opened what
would become one of New York City's most revered restaurants--Union
Square Cafe. Little more than twenty years later, Danny is the CEO
of one of the world's most dynamic restaurant organizations, which
includes 11 unique dining establishments, each at the top of its
game. How has he done it? How has he consistently beaten the odds
and set the competitive bar in one of the toughest trades
around?
In this landmark book, Danny shares the lessons he's learned
while developing the winning recipe for doing the business he calls
"enlightened hospitality." This innovative philosophy emphasizes
putting the power of hospitality to work in a new and
counterintuitive way: The first and most important application of
hospitality is to the people who work for you, and then, in
descending order of priority, to the guests, the community, the
suppliers, and the investors. This way of prioritizing stands the
more traditional business models on their heads, but Danny
considers it the foundation of every success that he and his
restaurants have achieved.
Full of behind-the-scenes history on the creation of Danny's
most famous restaurants and the anecdotes, advice, and lessons he
has accumulated on his long and ecstatic journey to the top of the
American restaurant scene, Setting the Table is a treasure
trove of innovative insights that are applicable to any business or
organization.
内容简介
At age twenty-seven, Danny Meyer launched his groundbreaking
Union Square Cafe—the first of his innovative and revered New York
City institutions. Twenty-three years later, he is CEO of one of
the world's most dynamic restaurant organizations. Now Danny shares
the groundbreaking business philosophy that serves as the
foundation for every success he has achieved: "the virtuous cycle
of enlightened hospitality." By putting the power of hospitality to
work in a new and counterintuitive way—applying it first and
foremost to his employees, and then to guests, community,
suppliers, and investors—Danny has consistently beaten the odds
while setting the competitive bar in one of the toughest trades
around.
A landmark, bestselling business book and a fascinating
behind-the-scenes history of the creation of Danny's most famous
eating establishments, Setting the Table is a treasure trove
of valuable, innovative insights applicable to any business or
organization.
作者简介
Is the customer always right? According to Danny Meyer, one of
America's leading restauranteurs, the answer is no--but "they must
always feel heard." Named one of the most influential New Yorkers
of 2006 by New York magazine, Meyer, the founder and co-owner of 11
of Manhattan's most influential restaurants, including Union Square
Cafe, Gramercy Tavern, Tabla, The Modern, Blue Smoke, and Shake
Shack, has penned Setting the Table: The Transforming Power of
Hospitality, a business book that reads like food lit and equal
part personal memoir. Amazon.com senior editor Brad Thomas Parsons
took some time from his daily long-distance day-dreaming of Shake
Shack and caught up with the ever-gracious Danny Meyer over e-mail
to ask about his new book, the Food Network, his favorite
cookbooks, insider tips on dining out, and much more.